Copthorne Downtown by Millennium

We had a truly wonderful stay at the hotel! The staff made all the difference and went above and beyond to make us feel welcome and comfortable. A special thank you to Shahzaib, the housekeeping gentleman, who kept our room spotless every day with such care and attention to detail. His warm smile and dedication didn’t go unnoticed. Payel and Dicksha at the reception were incredibly kind and helpful throughout our stay. Always professional and friendly, they answered all our questions with patience and made check-in and check-out smooth and easy. And of course, a big thank you to Allan, the all-round helper, who kindly assisted us with our luggage and made everything so much easier from the moment we arrived. His positive energy and willingness to help were truly appreciated. Thanks to this amazing team, our experience was nothing short of excellent. We would definitely come back and highly recommend this hotel to anyone!

My daughter and I stayed here for 5 nights and had the best hotel experience ever. Indaa greeted us with a one night upgrade which felt really nice after a long flight. The bellmen were incredibly nice the entire time and were super helpful. Vineesh, Soloman, the valet people were friendly as well. Allan was always attentive to our needs and helped with every question we had. Basheer in the restaurant with his smile made our mornings very pleasant. I am especially grateful to Hamza who bent over backwards to make our stay perfect in every way possible. He always anticipated our needs, helped with recommendations and tickets and he even made sure we got home safely. His professionalism is exceptional. I wish more people like him would work in the hospitality industry and I hope all these people are appreciated by their managers as well. It is difficult to mention everybody's name, but this hotel definitely picked a great bunch of people working for them. It was also very clean, great location downtown, and equipped with all convenience needed in the bathroom, they even had an iron in the room. The bed was very also comfortable. Housekeeping staff was also very friendly and hard working. This place exceeded our expectations in every aspect. Thank you so much.

We got an upgraded room when we arrived, the bed was comfy, cleaning was done everyday, we always got mineral water, tea, coffee in the room. The hotel has a pool, gym and sauna on the top. Bus stations are very close, it is easy to get to the city but taxi is also cheap. There were a lot of choices by breakfast.

“My stay at Copthorne Downtown Abu Dhabi was truly a wonderful surprise and turned what could have been a stressful layover into a relaxing experience. Initially, I was supposed to stay at a different nearby hotel as part of my layover, but due to an unexpected mix-up with my reservation, I found myself without a room. Thankfully, I decided to head over to Copthorne Downtown — and I couldn’t have made a better choice. The amazing receptionist made me feel so welcome and she offered me a spacious, relaxing room. Even though I stayed only 4 hours, it was worth every minute. Highly recommend!”

Very comfortable stay during my time at Copthorne Downtown. The room was spacious and had a comfortable bed. The breakfast was also great and is worth spending money on. The location also seemed to be in a good spot that was close to a lot of the tourist locations. I also arrived earlier than expected but the staff were able to accommodate an early check in for me.